How are incidents created in Phare?

Phare handles incident creation automatically the second one of your monitors detects downtime, or any specific issue you configured. But you can also create incidents manually to inform your users about things that can’t be measured by monitors.

Incident AI (powered by Mistral AI) reads through the incident event timeline and automatically generates readable summaries and post-mortems for your team and stakeholders. This is kept to one or two lines of text to give you a quick and sharp insight into what's going on.

Can my team collaborate during an incident?

The incident timeline allows team members to leave comments, share updates, and coordinate efforts directly within the dashboard. You can of course do it all in Slack if that's your preference.

How does smart incident merging work?

If your database crashes and takes down five websites, you don't want five separate alerts. Phare intelligently merges them into a single incident to prevent alert fatigue and keep your timeline organized.

Can I publish incident updates to my status page?

You can post incident updates directly from the management interface to your public or private status pages to keep your customers informed during incidents.

Phare Uptime

Practical incident management to minimize downtime

Item: Phare Uptime Monitoring
Author: Adriaan Wind

It's ok to go down, what matters is how fast you can get back up. And a bit of emotional support when things get stressful.

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European Union

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Average rating

4.8

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Phare is trusted by 900+ startups, agencies, and SMBs

Collaborative incident management

Get automatic and manual incident creation, collaborate with your team, and communicate with your customers.

Learn more about incident management

Phare dashboard showing an incident’s timeline

Stay aware: Phare Uptime detects a large range of trouble and creates incidents the moment things go sideways.
Trigger manual incidents: Manually create incidents for the issues that can’t be caught by regular uptime monitoring checks.
Track everything in a timeline: See every event, update, and comment in a chronological timeline, perfect for keeping track and learning from what happened.
Collaborate with comments: Leave notes, share updates, assign blame (please be nice). No offence taken if you prefer communicating on Slack or Discord.
Keep customers informed: Keep users informed by posting updates directly from the incident. One click, no copy-paste, no extra work.
Smart incident merging: Get notified only once when multiple incidents are triggered by the same issue with smart incident merging.

Incident AI

Incident AI digests all the fine details and churns out readable summaries and post-mortem of incidents, saving you from squinting at endless logs like a caffeinated mole. Powered by Mistral Small 4, an open-source model trained by Mistral AI, it helps you resolve incidents like the 10x developer you’ve always been.

Learn more

“Phare provides a nice and clean UI, actually the best that I have seen for a monitoring tool so far. But you got many more features, like a status page with custom domain, own alert rules and alerting from different regions.”

Adriaan Wind

CTO & Co-Founder, Anny

Industry: Software as a Services

Team size: 10-50

Hold up, there are more features to explore

Would you be interested by website uptime monitoring, sleek status pages, or robust alerting?

Monitoring you can rely on

Know the moment your websites or APIs misbehaves. Monitor all your endpoints with precision, from almost anywhere on Earth.

Learn more about website monitoring

: Monitor HTTP(s) and TCP endpoints, add custom headers and set a unique user agent.
: Choose from 11+ locations in Europe, Asia, America and Oceania.
: Monitor critical resources every 30 seconds and less important ones every hour
: Manage SSL certificates and get alerted on discovery and before expiration

Phare uptime dashboard showing and uptime monitoring statistics chart

Conversational status pages

Tell your users what’s up, or down. Share clear, branded updates that make even outages look good.

Learn more about status pages

: Create a branded status page that runs on your own domain, or one provided by Phare.
: Control access to your status page by IP address, token, or password.
: Let users subscribe to real-time update via RSS, Atom and Slack subscriptions.
: Be nice to the planet with the most eco-friendly status page, rated with an A+ perfect score.

Alerting that delivers

No more alert spam. Just smart, flexible notifications. Get the right alerts, to the right place, at the right time.

Learn more about alerting

: Granularly choose which events are relevant for you and where to send them.
: Rate limit notifications to reduce spam and postpone low-priority notification during sleep hours.
: Get notified with an aggressive retry policy on all notification channels to ensure delivery during outages.

Phare dashboard showing how alert rules are created

“Phare is a great product that allows us to monitor our applications and services. It is easy to use and has a lot of features that help us keep our systems running smoothly.”

Erik Osterman

Founder & CEO, Cloud Posse

Industry: IT Services

Team size: 10-50

Frequently asked questions

You could not find the answer to your question? Ask support.

How are incidents created in Phare?: Phare handles incident creation automatically the second one of your monitors detects downtime, or any specific issue you configured. But you can also create incidents manually to inform your users about things that can’t be measured by monitors.
What is Incident AI?: Incident AI (powered by Mistral AI) reads through the incident event timeline and automatically generates readable summaries and post-mortems for your team and stakeholders. This is kept to one or two lines of text to give you a quick and sharp insight into what's going on.
Can my team collaborate during an incident?: The incident timeline allows team members to leave comments, share updates, and coordinate efforts directly within the dashboard. You can of course do it all in Slack if that's your preference.
How does smart incident merging work?: If your database crashes and takes down five websites, you don't want five separate alerts. Phare intelligently merges them into a single incident to prevent alert fatigue and keep your timeline organized.
Can I publish incident updates to my status page?: You can post incident updates directly from the management interface to your public or private status pages to keep your customers informed during incidents.

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Phare dashboard showing uptime monitoring performance statistics