Is Infobip down?

Scheduled Nov 3, 08:52

We will perform planned maintenance on the Bulk Scheduling Service database hosted in our United States data center during the maintenance window specified below. Preventive measures are in place to minimize impact, but scheduled messages, bulk campaigns, and broadcast operations may experience delays or temporarily failures during the maintenance window. For up to a few minutes, accepted bulks may be delayed and users may be unable to create new bulks through the Customer Portal or HTTP API, but real-time single-message sending is not expected to be affected. Affected services: - Moments (Broadcast campaigns) - Scheduled SMS, Email, WhatsApp, ChatApps, and Voice messages - Bulk messaging operations via API and Portal Any disruptions are expected to last no longer than few minutes within the scheduled maintenance window. Start (UTC): 17 November 2026 07:00 End (UTC): 17 November 2026 09:00 Purpose: Bulk Scheduling Service upgrade and optimization

Scheduled Nov 5, 09:50

We will undergo routine patching of databases at the Global (Europe) data center. During this activity you may experience brief service interruptions for components listed in the section below. Component downtime may occur during a specific database restart, but each restart should take no longer than 10 minutes. Furthermore, since components are isolated within their own databases, there will be no simultaneous disruption to multiple components. This patching is essential to keep our databases up-to-date and ensure they operate optimally. Start (UTC): 18 November 2026 22:00 End (UTC): 19 November 2026 02:00 Purpose: Database patching and maintenance

Scheduled Oct 23, 00:16

We will be performing automatic renewal of our SSL certificate *.api-tr1.infobip.com, timeframe: - Start (UTC): 24 December 11:00 - End (UTC): 24 December 17:00 SSL Certificate information: - Common Name: *.api-tr1.infobip.com - Subject Alternative Name: *.api-tr1.infobip.com, api-tr1.infobip.com - Valid until (UTC): 2027-05-09 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

Scheduled Oct 26, 00:16

We will be performing automatic renewal of our SSL certificate movistarsms.infobip-portal.com, timeframe: - Start (UTC): 30 December 11:00 - End (UTC): 30 December 17:00 SSL Certificate information: - Common Name: movistarsms.infobip-portal.com - Subject Alternative Name: movistarsms.infobip-portal.com - Valid until (UTC): 2027-05-12 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

Scheduled Oct 29, 00:21

We will be performing automatic renewal of our SSL certificate *.api-ae2.infobip.com, timeframe: - Start (UTC): 31 December 11:00 - End (UTC): 31 December 17:00 SSL Certificate information: - Common Name: *.api-ae2.infobip.com - Subject Alternative Name: *.api-ae2.infobip.com, api-ae2.infobip.com - Valid until (UTC): 2027-05-15 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

Scheduled Oct 29, 00:18

We will be performing automatic renewal of our SSL certificate *.api-ny2.infobip.com, timeframe: - Start (UTC): 31 December 11:00 - End (UTC): 31 December 17:00 SSL Certificate information: - Common Name: *.api-ny2.infobip.com - Subject Alternative Name: *.api-ny2.infobip.com, api-ny2.infobip.com - Valid until (UTC): 2027-05-15 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

Scheduled Oct 29, 00:20

We will be performing automatic renewal of our SSL certificate *.mxtelecom.com, timeframe: - Start (UTC): 31 December 11:00 - End (UTC): 31 December 17:00 SSL Certificate information: - Common Name: *.mxtelecom.com - Subject Alternative Name: *.mxtelecom.com, mxtelecom.com - Valid until (UTC): 2027-05-15 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

Scheduled Oct 29, 00:17

We will be performing automatic renewal of our SSL certificate *.api-us3.infobip.com, timeframe: - Start (UTC): 31 December 11:00 - End (UTC): 31 December 17:00 SSL Certificate information: - Common Name: *.api-us3.infobip.com - Subject Alternative Name: *.api-us3.infobip.com, api-us3.infobip.com - Valid until (UTC): 2027-05-15 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

Scheduled Nov 6, 00:19

We will be performing automatic renewal of our SSL certificate *.api-pk2.infobip.com, timeframe: - Start (UTC): 07 January 11:00 - End (UTC): 07 January 17:00 SSL Certificate information: - Common Name: *.api-pk2.infobip.com - Subject Alternative Name: *.api-pk2.infobip.com, api-pk2.infobip.com - Valid until (UTC): 2027-05-23 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.

Scheduled Nov 5, 00:18

We will be performing automatic renewal of our SSL certificate *.api-hk1.infobip.com, timeframe: - Start (UTC): 07 January 11:00 - End (UTC): 07 January 17:00 SSL Certificate information: - Common Name: *.api-hk1.infobip.com - Subject Alternative Name: *.api-hk1.infobip.com, api-hk1.infobip.com - Valid until (UTC): 2027-05-22 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com.