Is Bird down?

No, Bird reports no incident right now.

As reported on status.bird.com, read on
No incident reported
incidents in the last 90 days
9
days since the last incident
20

Phare never probes Bird itself: an outage shows up here once Bird announces it. Times are UTC.

Components

Each part of Bird, as its status page reports it.

  • Connectivity Platform All operational · 23 components
    • Dashboard - dashboard.messagebird.com Operational
    • SMS - Connectivity - APAC Operational
    • SMS - Connectivity - EMEA Operational
    • SMS - Connectivity - LATAM Operational
    • SMS - Connectivity - NORAM Operational
    • Voice - Connectivity - Global Operational
    • SMS - API Operational
    • SMS - SMPP - EU - SMPP01 Operational
    • SMS - SMPP - EU - SMPP02 Operational
    • SMS - SMPP - EU - SMPP03 Operational
    • SMS - SMPP - APAC Operational
    • SMS - API V1 Operational
    • SMS - Mail to SMS Relay Service Operational
    • Voice - API Operational
    • Voice - SIP Trunking Operational
    • Inbox Operational
    • Flow Builder Operational
    • Omnichannel Chat Widget Operational
    • Numbers - API Operational
    • Conversations - API Operational
    • Messaging - API Operational
    • Email Channel Operational
    • WhatsApp Channel Operational
  • 24sessions All operational · 3 components
    • Instance Operational
    • Data API Operational
    • Keeper API Operational
  • Engagement Platform / CRM All operational · 43 components
    • Dashboard - app.bird.com Operational
    • AI Hub - Europe Operational
    • AI Hub - US (West) Operational
    • AI Hub - Asia (India) Operational
    • Analytics - Europe Operational
    • Analytics - US (West) Operational
    • Analytics - Asia (India) Operational
    • Campaigns - Europe Operational
    • Campaigns - US (West) Operational
    • Campaigns - Asia (India) Operational
    • Channels - Europe Operational
    • Channels - US (West) Operational
    • Channels - Asia (India) Operational
    • Content (Products, Templates) - Europe Operational
    • Content (Products, Templates) - US (West) Operational
    • Content (Products, Templates) - Asia (India) Operational
    • Connectors - Europe Operational
    • Connectors - US (West) Operational
    • Connectors - Asia (India) Operational
    • Contacts - Europe Operational
    • Contacts - US (West) Operational
    • Contacts - Asia (India) Operational
    • Chat Widget - Europe Operational
    • Chat Widget - US (West) Operational
    • Chat Widget - Asia (India) Operational
    • Flows - Europe Operational
    • Flows - US (West) Operational
    • Flows - Asia (India) Operational
    • Inbox - Europe Operational
    • Inbox - US (West) Operational
    • Inbox - Asia (India) Operational
    • Journey - Europe Operational
    • Journey - US (West) Operational
    • Journey - Asia (India) Operational
    • Organizations (Billing, IAM, Settings, Wallets) - Europe Operational
    • Organizations (Billing, IAM, Settings, Wallets) - US (West) Operational
    • Organizations (Billing, IAM, Settings, Wallets) - Asia (India) Operational
    • Payments - Card - Europe Operational
    • Payments - Card - US (West) Operational
    • Payments - Card - Asia (India) Operational
    • Payments - Pay - Europe Operational
    • Payments - Pay - US (West) Operational
    • Payments - Pay - Asia (India) Operational
  • Other components All operational · 2 components
    • Bird Platform Operational
    • Site bird.com Operational

Incident history

The incidents Bird published since Oct 21, 2025, the last 30 listed below.

  • No outage reported
  • Degraded performance

Last 90 days, today on the right

  1. Whatsapp sending is degraded · Bird Platform

    Degraded performance 28 minutes 2 seconds
  2. Bird.com Platform: Increased 5xx errors and delivery deliays · Bird Platform

    Degraded performance 53 minutes 24 seconds
  3. Increased delivery latency for SMS service · SMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02, SMS - SMPP - EU - SMPP03, Channels - Europe, SMS - API V1, Channels - US (West), SMS - Mail to SMS Relay Service, Channels - Asia (India)

    Degraded performance 46 minutes 36 seconds
  4. Increased Error rates on USA Bird Platform API · Bird Platform

    Degraded performance 18 minutes 35 seconds
  5. Flow Logs failures in EU · Flows - Europe

    Degraded performance 3 hours 28 minutes
  6. Elevated processing delays — US region · Analytics - US (West), Campaigns - US (West), Channels - US (West), Connectors - US (West), Contacts - US (West), Flows - US (West), Inbox - US (West), Journey - US (West)

    No impact 1 hour 29 minutes
  7. Elevated API errors and voice call setup failures (US) · Bird Platform

    Degraded performance 1 hour 22 minutes
  8. Incoming calls to UK with one-way audio · Voice - Connectivity - Global

    Degraded performance 5 days 5 minutes
  9. SMS processing disruption · SMS - Connectivity - APAC, SMS - Connectivity - EMEA, SMS - Connectivity - LATAM, SMS - Connectivity - NORAM

    No impact Duration unknown
  10. Inbox — Service Outage · Inbox

    Degraded performance 5 hours 10 minutes
20 earlier incidents
  1. Connectors failing for some customers. · Connectors - Europe, Connectors - US (West), Connectors - Asia (India)

    Partial outage 5 hours 3 minutes
  2. Dashboard Search Indexing Issue · Dashboard - app.bird.com

    No impact 2 hours 37 minutes
  3. Delay in processing Message & Contact Objects - Impact limited to customer hosted on us-west-1 region · Dashboard - app.bird.com, Analytics - US (West), Contacts - US (West)

    Degraded performance 2 hours 15 minutes
  4. Journeys failure rate increase · Journey - US (West)

    Degraded performance 22 minutes 33 seconds
  5. WhatsApp message delivery issues · Channels - Europe, Channels - US (West), Channels - Asia (India), WhatsApp Channel

    Degraded performance 4 hours 11 minutes
  6. Flows and Journeys unable to retrieve the Message Body for Conversation Messages · Flows - Europe, Flows - US (West), Flows - Asia (India)

    No impact 48 minutes 30 seconds
  7. Increase of delivery latency for SMS messages · SMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02, SMS - SMPP - EU - SMPP03

    No impact 1 hour 44 minutes
  8. Conversations data processing is behind · Conversations - API

    Degraded performance 49 minutes 51 seconds
  9. Overview pages and Search down

    No impact 10 minutes 6 seconds
  10. Issues Listing Journeys in UI [EU] · Journey - Europe

    No impact 1 hour 59 minutes
  11. Journey Processing Delays [EU] · Journey - Europe

    Degraded performance 35 minutes 33 seconds
  12. SMS delivery interruption - Netherlands - KPN 20408 · SMS - Connectivity - EMEA

    Degraded performance 1 week 20 hours
  13. Elevated Errors with Conversations API · Conversations - API

    Degraded performance 1 hour 31 minutes
  14. Wait step in automations having degraded performance · Flows - US (West), Journey - US (West)

    Degraded performance 2 hours 42 minutes
  15. New campaign activation failures in EP marketing suite · Campaigns - Europe, Campaigns - US (West), Campaigns - Asia (India)

    Degraded performance 2 hours 17 minutes
  16. Failures adding contacts to lists · Contacts - Europe, Contacts - US (West), Contacts - Asia (India)

    Degraded performance 47 minutes 13 seconds
  17. Delays processing flow events in AP - south 1 · Flows - Asia (India), Journey - Asia (India)

    Degraded performance 2 hours 4 minutes
  18. Delays in processing a subset of flows & journeys contact-added-to-list triggers · Contacts - Europe, Contacts - US (West), Contacts - Asia (India)

    Degraded performance 1 hour 14 minutes
  19. Data Platform Degraded Performance - US-WEST region

    No impact Duration unknown

About this page

An uptime monitoring service that refuses to monitor Bird. There is a good reason, promise.

Phare is not affiliated with Bird, names and trademarks belong to their owners.

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Frequently asked questions

You could not find the answer to your question? Ask support.

  • Is Bird down right now?

    No, Bird reports no incident right now. This page reads the official status page of Bird every 10 minutes.

  • Bird isn’t working for me, but no incident is reported. Why?

    Status pages are updated by people, often a while after an outage starts, and some problems only hit one region, network or account. If Bird still reports nothing, the problem may be closer to home: check your own setup, then contact Bird support.

  • How often does Bird have incidents?

    Bird reported 9 incidents in the last 90 days, the last one on Oct 23, 2026. The history above goes back to Oct 21, 2025, when Phare started recording it.

  • How does Phare know the status of Bird?

    Phare reads what Bird publishes on its status page, incidents and maintenances included, and keeps their history. It never probes Bird itself, so the status is indicative: an outage shows up once Bird announces it.

  • How do I know if my own website is down?

    Monitor it: Phare checks your websites and APIs from multiple regions, alerts you on Slack, Discord or email, and hosts your status page, with a free plan to get started.

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