Is Viva.com down?

No, Viva.com reports no incident right now.

As reported on status.viva.com, read on
No incident reported
incidents in the last 90 days
3
days since the last incident
22

Phare never probes Viva.com itself: an outage shows up here once Viva.com announces it. Times are UTC.

Components

Each part of Viva.com, as its status page reports it.

  • All components All operational · 25 components
    • Card Terminals Operational
    • Smart Checkout Operational
    • E-commerce plugins Operational
    • Card Schemes Operational
    • 3D Secure Authentication Operational
    • Alternative Payment Methods Operational
    • Digital Wallets Operational
    • IRIS Payments Operational
    • SEPA Instant Transfers Operational
    • Internal Transfers Operational
    • Bill Payments Operational
    • SEPA Bank Transfers Operational
    • Bank Transfers - Non Euro Operational
    • Card Issuing Operational
    • Cloud Terminal API Operational
    • Webhooks delivery (webhooks for payments, payouts, chargebacks, etc.) Operational
    • Push Notifications and OTP Operational
    • Open Banking APIs Operational
    • Developer Portal Operational
    • Demo environment Operational
    • Viva.com Website Operational
    • Viva.com Banking App Operational
    • Self Care Operational
    • Onboarding Operational
    • Shop Operational

Incident history

Every incident Viva.com published since Jan 22, 2026.

  • No outage reported
  • Degraded performance
  • Partial outage

Last 90 days, today on the right

  1. VISA decline rates increased in several countries

    Degraded performance 7 hours 46 minutes
  2. Customer Support Comms Channel Disruption

    Partial outage 3 hours 55 minutes
  3. SEPA Bank Transfers Service Disruption

    Partial outage 3 hours 3 minutes
  4. SIBS Service Disruption

    Major outage 2 hours 22 minutes
  5. 3D Secure Authentication Service Disruption

    Partial outage 48 minutes 12 seconds
  6. GR Customer Support Comms Channel Disruption

    Major outage 1 hour 23 minutes
  7. Viva.com Website Disruption

    Degraded performance 2 hours 4 minutes
  8. iOS App Transfers Issues

    Partial outage 23 hours 39 minutes
  9. Viva.com Shop Degradation

    Partial outage 21 minutes 14 seconds
  10. Instant Transfers Service Disruption

    Degraded performance 1 hour 27 minutes
9 earlier incidents
  1. Issue affecting transactions with Bancontact

    Degraded performance 57 minutes 19 seconds
  2. Viva.com is experiencing issues

    Partial outage 30 minutes 32 seconds
  3. Viva Shop - Checkout issue

    Partial outage 1 hour 21 minutes
  4. Issues on Acquiring service

    Partial outage 37 minutes 20 seconds
  5. Status Update

    Degraded performance 31 minutes 50 seconds
  6. Bancontact Incident impacting 3DS Authentications

    Degraded performance 23 minutes 38 seconds
  7. Viva.com shop is experiencing issues

    Degraded performance Duration unknown

About this page

An uptime monitoring service that refuses to monitor Viva.com. There is a good reason, promise.

Phare is not affiliated with Viva.com, names and trademarks belong to their owners.

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Frequently asked questions

You could not find the answer to your question? Ask support.

  • Is Viva.com down right now?

    No, Viva.com reports no incident right now. This page reads the official status page of Viva.com every 10 minutes.

  • Viva.com isn’t working for me, but no incident is reported. Why?

    Status pages are updated by people, often a while after an outage starts, and some problems only hit one region, network or account. If Viva.com still reports nothing, the problem may be closer to home: check your own setup, then contact Viva.com support.

  • How often does Viva.com have incidents?

    Viva.com reported 3 incidents in the last 90 days, the last one on Oct 20, 2026. The history above goes back to Jan 22, 2026, when Phare started recording it.

  • How does Phare know the status of Viva.com?

    Phare reads what Viva.com publishes on its status page, incidents and maintenances included, and keeps their history. It never probes Viva.com itself, so the status is indicative: an outage shows up once Viva.com announces it.

  • How do I know if my own website is down?

    Monitor it: Phare checks your websites and APIs from multiple regions, alerts you on Slack, Discord or email, and hosts your status page, with a free plan to get started.

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