Is Scaleway down?

Scaleway reports degraded performance right now.

As reported on status.scaleway.com, read on
Degraded performance
incidents since Sep 15
53
days since the last incident
0

Phare never probes Scaleway itself: an outage shows up here once Scaleway announces it. Times are UTC.

Ongoing incidents

As Scaleway reports it, latest update first.

Degraded performance · Investigating

[Containers/Functions] - [fr-par] - private endpoints might not be available

Started 22 minutes ago, UTC. Affects fr-par-1, fr-par-2, fr-par-3, Serverless Container, Serverless Functions.

Follow it on status.scaleway.com

  1. Investigating

    It seems that a few amounts of client workloads are also affected (containers that can connect to resources in the PN). We are still investigating.

1 earlier update

  1. Investigating

    Since 14:00 UTC, on fr-par, clients might not be able to reach their container through their private endpoint. This affects only a subset of containers, and only those attached to a private network, of course. We are investigating. Sorry about the inconvenience.

Degraded performance · Investigating

[ElasticMetal] - [world] - The private_network option is not working as expected in the Terraform provider.

Started 1 day ago, UTC. Affects Elastic Metal.

Follow it on status.scaleway.com

  1. Investigating

    A breaking change to the Private Network option was introduced on 2026-11-04T09:53:40Z. Previously, there was a single Private Network option. This has now been replaced with a separate option for each bandwidth. Consequently, existing offers have been updated to reference the corresponding new options. However, this change introduces a breaking change in the Terraform state. This change is mandatory to support an upcoming feature. We are currently working on a fix. https://github.com/scaleway/terraform-provider-scaleway/issues/4587

Partial outage · Monitoring

[VPC] - [FR-PAR-1] Metadata API through VPC is experiencing slow response time

Started 1 week ago, UTC. Affects fr-par-1, VPC.

Follow it on status.scaleway.com

  1. Monitoring

    The situation should now be back to normal.

2 earlier updates

  1. Investigating

    We are continuing to investigate this issue.

  2. Investigating

    We are currently experiencing slow response time on Metadata API through VPC. This started at 09:00 UTC. DNS through VPC may also experience slow response time.

Degraded performance · Identified

[Support] Delays in ticket processing

Started 2 weeks ago, UTC. Affects Excellence.

Follow it on status.scaleway.com

  1. Identified

    En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous remercions pour votre patience et votre compréhension. Due to a high volume of requests, the processing of ongoing tickets may take longer than usual. Our teams are fully mobilized to restore normal service and handle requests as quickly as possible. Thank you for your patience and understanding.

2 earlier updates

  1. Identified

    En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous remercions pour votre patience et votre compréhension. Due to a high volume of requests, the processing of ongoing tickets may take longer than usual. Our teams are fully mobilized to restore normal service and handle requests as quickly as possible. Thank you for your patience and understanding.

  2. Investigating

    En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous remercions pour votre patience et votre compréhension. Due to a high volume of requests, the processing of ongoing tickets may take longer than usual. Our teams are fully mobilized to restore normal service and handle requests as quickly as possible. Thank you for your patience and understanding.

Degraded performance · Identified

[Support] Call Handling Delays

Started 2 weeks ago, UTC. Affects Excellence.

Follow it on status.scaleway.com

  1. Identified

    Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci de votre compréhension.

1 earlier update

  1. Investigating

    Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci de votre compréhension.

Major outage · Identified

P2 - [WEBHOSTING] - PHP Emergency maintenance

Started 3 weeks ago, UTC. Affects Hosting, Web Hosting.

Follow it on status.scaleway.com

  1. Identified

    [Update] Security Maintenance – Web Hosting Services Classic Shared Hosting / Mutu (Back online): Patched PHP versions (5.6, 7.0, 7.1, 7.2 and 7.3) have been fully deployed across all Classic shared hosting environments, and maintenance mode has been lifted. Websites are back online, except PHP 4 which remains in maintenance. Current behavior per PHP version: -PHP 7.x: websites are served normally on their patched PHP version. -PHP 5.x: websites previously running PHP 5.2, 5.4 or 5.5 have been automatically migrated to PHP 5.6 (patched) and are served normally. We recommend that customers check that their websites are working correctly after this version change, following the recommendations in this guide: https://www.scaleway.com/en/docs/webhosting/reference-content/php-5-6-migration-guide/ -PHP 4: websites remain in maintenance and are served a maintenance page. Customers can bring their websites back online by migrating to PHP 5.6 or later. We apologize for the inconvenience, and thank you for your patience.

    Show more
2 earlier updates

  1. Identified

    [Update] Security Maintenance – Web Hosting Services Security patching for the php2shell vulnerability is progressing: cPanel Environments (Resolved): PHP versions have been updated across all Scaleway and Online.net cPanel servers (as well as Scaleway Plesk). Maintenance mode has been lifted, and services are back online. Classic Shared Hosting / Mutu (In Progress): Classic shared environments remain under maintenance while work is actively underway.

  2. Identified

    The PHP project released today a fix for two critical vulnerabilities allowing unauthenticated remote code execution (CVE-2026-109618, CVE-2026-109619, CVSS 9.2 — no complete mitigation exists): https://www.php.net/archive/2026.php#2026-10-21-5 As a precaution, we have taken Webhosting websites offline while we apply the patched PHP versions. Our team is actively working to patch and restore the service as soon as possible.

Maintenance

In progress and scheduled, as announced by Scaleway.

Maintenance · In progress

[DEDIRACK][DC1] Changes to access control during building works

Ends in 3 days, UTC. Affects DC1, Dedirack.

Follow it on status.scaleway.com

  1. In progress

    Scheduled maintenance is still in progress. Work is scheduled to be completed on the date indicated (15/11)

6 earlier updates

  1. In progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  2. Scheduled

    Maintenance will begin as scheduled in 60 minutes.

  3. Scheduled

    We will be undergoing scheduled maintenance during this time.

  4. Scheduled

    We will be undergoing scheduled maintenance during this time.

  5. Scheduled

    We will be undergoing scheduled maintenance during this time.

  6. Scheduled

    As part of the work to replace the access control system, scheduled to take place from 15 September to 15 November, work will be carried out in stages on certain access doors. This work will include, in particular, the removal of the old readers and the installation and commissioning of the new readers. During this transition period, and depending on the progress of the work, it may be necessary to temporarily use two access badges for certain doors, in order to ensure continuity and the smooth operation of access. Those affected will be informed in advance should this arrangement need to be put in place. We thank you in advance for your understanding, patience and cooperation throughout the duration of this work.

    Show more

Maintenance · In progress

[Kapsule] - [All - region] - Force migration EOL

Ends in 1 day, UTC. Affects Kubernetes Kapsule.

Follow it on status.scaleway.com

  1. In progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

2 earlier updates

  1. Scheduled

    Maintenance will begin as scheduled in 60 minutes.

  2. Scheduled

    On Monday 9th to Friday 13th of November, from 8:00 AM CET to 7:00 PM CET, we will upgrade remaining cluster in version 1.33. This upgrade aims to remove the OEL version 1.33. This migration will cause apiserver restart one or more time. We will keep you updated, and will inform you when the upgrade is finished. We sincerely apologize for any inconvenience.

Components

Each part of Scaleway, as its status page reports it.

  • Degraded performance

    fr-par-1 Elements - AZ

  • Maintenance

    DC1 Dedibox - Datacenters

  • Maintenance

    Hosting Dedibox - Products

  • Degraded performance

    fr-par-2 Elements - AZ

  • Degraded performance

    Excellence Miscellaneous

  • Degraded performance

    fr-par-3 Elements - AZ

  • Maintenance

    Dedirack Dedibox - Products

  • Degraded performance

    Elastic Metal Elements - Products

  • Maintenance

    Kubernetes Kapsule Elements - Products

  • Degraded performance

    Serverless Container Elements - Products

  • Degraded performance

    Serverless Functions Elements - Products

  • Degraded performance

    VPC Elements - Products

  • Dedibox - Products 2 affected · 9 components
    • Dedibox Operational
    • Hosting Maintenance
    • SAN Operational
    • Dedirack Maintenance
    • Dedibackup Operational
    • Domains Operational
    • RPN Operational
    • Dedibox Console Operational
    • Dedibox VPS Operational
  • Elements - Products 5 affected · 40 components
    • Account Operational
    • APIs Operational
    • Apple Silicon Operational
    • Audit Trail Operational
    • Billing Operational
    • Block Storage Operational
    • Clusters for Apache Spark™ Operational
    • Cockpit Operational
    • Container Registry Operational
    • Data Warehouse Operational
    • Databases Operational
    • Developer Tools Operational
    • Domains Operational
    • Edge service Operational
    • Elastic Metal Degraded performance
    • Elements Console Operational
    • Environmental Footprint Operational
    • File Storage Operational
    • Generative API Operational
    • IAM Operational
    • Instances Operational
    • IoT Hub Operational
    • Jobs Operational
    • Kafka Operational
    • Kubernetes Kapsule Maintenance
    • Load Balancer Operational
    • Managed Inference Operational
    • Messaging and Queuing Operational
    • Network Operational
    • Object Storage Operational
    • Observability Operational
    • Public Gateway Operational
    • Secret Manager Operational
    • Serverless Container Degraded performance
    • Serverless Functions Degraded performance
    • Serverless-Database Operational
    • Transactional Email Operational
    • VPC Degraded performance
    • Web Hosting Operational
    • Website Operational
  • Elements - AZ 3 affected · 12 components
    • fr-par-1 Degraded performance
    • fr-par-2 Degraded performance
    • fr-par-3 Degraded performance
    • nl-ams-1 Operational
    • nl-ams-2 Operational
    • nl-ams-3 Operational
    • pl-waw-1 Operational
    • pl-waw-2 Operational
    • pl-waw-3 Operational
    • it-mil-1 Operational
    • it-mil-2 Operational
    • it-mil-3 Operational
  • Saagie - Products All operational · 5 components
    • Product-1-ACO Operational
    • Product-2-BOU Operational
    • Product-3-BV Operational
    • Product-6-SIPDEV Operational
    • Product-7-SIPINT Operational
  • Dedibox - Datacenters 1 affected · 6 components
    • DC1 Maintenance
    • DC2 Operational
    • DC3 Operational
    • DC4 Operational
    • DC5 Operational
    • AMS Operational
  • Miscellaneous 1 affected · 2 components
    • Excellence Degraded performance
    • BookMyName Operational

Incident history

Every incident Scaleway published since Sep 15, 2026.

  • No outage reported
  • Degraded performance
  • Major outage
  • Not recorded yet

Last 90 days, today on the right

  1. [Generative-Apis] [fr-par] - mistral-small-3.2-24b-instruct-2506 outage · fr-par-1, fr-par-2, fr-par-3, Generative API

    Degraded performance 52 seconds

  2. [WEBHOSTING] [fr-par] pf-1010.whm.fr-par.scw.cloud

    No impact 47 minutes 24 seconds

  3. [DC3] Interlink Router device at dc3 lost the connexion with the Interlink Route Reflector

    No impact 44 minutes 38 seconds

  4. [DOMAIN - DNS] - ns0.online.net and ns0.dom.scw.cloud down · Domains, Domains

    No impact 12 minutes 40 seconds

  5. [COCKPIT] - it-mil - data write/read path KO · Cockpit

    No impact Duration unknown

  6. [COCKPIT] - fr-par - Grafana access issues · Cockpit

    Degraded performance 20 hours 55 minutes

  7. [Dedibox VPS] - VPS provisioning failed · Dedibox VPS

    Degraded performance 2 days 22 hours

  8. [Network infrastructure] - AMS1 ; Room H6 Rack 50 - RPN Switch down · AMS, RPN

    Degraded performance 38 minutes 14 seconds

  9. [Block Storage] - fr-par-1 - Write latency increase due to background operations · fr-par-1, Block Storage

    Degraded performance 4 hours 5 minutes

  10. [DEDIBOX] - RPNv1 network unavailability in DC3 room 4-4 corridors C and D · RPN

    Degraded performance 3 days 17 hours
37 earlier incidents

  1. [DC3] Switch issues in room 4-4 rack B14 / B15 · Dedibox, DC3

    Degraded performance 3 days 22 hours

  2. [Transactionnal Email] - Delivering Issue · Transactional Email

    Degraded performance 3 hours 6 minutes

  3. [Serverless Functions/Containers] - [nl-ams] - Connectivity issues · nl-ams-1, nl-ams-2, nl-ams-3, Serverless Container, Serverless Functions

    Degraded performance 4 hours 29 minutes

  4. Cockpit (pl-waw) Traces ingestion is degraded · Cockpit

    Degraded performance 2 hours 37 minutes

  5. [SERVERLESS] - [fr-par] - Some Serverless Containers are unreachable · fr-par-1, fr-par-2, fr-par-3, Serverless Container

    Degraded performance 4 hours 10 minutes

  6. [LOAD BALANCER] - [PAR1] - Monitoring PN down leading to autohealing mechanism stopped · fr-par-1, Load Balancer

    Degraded performance 1 week 3 hours

  7. [DC3] [NETWORK] Switch down in DC3 Room 46 Rack B09-B10 · Dedibox, DC3, RPN

    Degraded performance 2 hours 23 minutes

  8. [BILLING] - Billing consumptions in November are not up-to-date · Billing

    No impact 17 hours 11 minutes

  9. [NETWORK] - [DC5] RPN switch is down on DC5/S9/C52 · DC5, RPN

    Degraded performance 2 hours 18 minutes

  10. [Generative APIs] Model mistral-small-3.2-24b-instruct-2506 unavailable.

    No impact Duration unknown

  11. [Container Registry] - FR-PAR - API unreacheable upstream request timeout. · fr-par-1, fr-par-2, fr-par-3, Container Registry

    Degraded performance Duration unknown

  12. [fr-par] [Serverless SQL DB] Backups will be suspended on Friday and Saturday nights · Serverless-Database

    Degraded performance 3 days 3 hours

  13. [NL-AMS] - [Serverless Containers] - 20% of client requests failed with HTTP 503 errors · Serverless Container

    Degraded performance Duration unknown

  14. [fr-par-1] Latencies spikes during the day following capacity increase in one of block storage cluster · Block Storage, Databases, Instances

    Degraded performance 1 week 3 hours

  15. [fr-par] [Serverless SQL DB] All SQL databases are unavailable · Serverless-Database

    Partial outage 1 day 54 minutes

  16. [TEM] - TEM IP address blacklist · Transactional Email

    Degraded performance 13 minutes 43 seconds

  17. [WEBHOSTING] - PF-13 issue · Web Hosting

    Degraded performance 19 hours 34 minutes

  18. [Managed database] - [AMS] - New instances can't be provisioning · nl-ams-1, nl-ams-2, nl-ams-3, Databases

    No impact 57 seconds

  19. [Serverless Containers] [it-mil] impossible to create Serverless Containers · Serverless Container

    Degraded performance 3 minutes 50 seconds

  20. [Generative APIs] - GLM-5.3 model unavailability · Generative API

    Degraded performance 1 day 23 hours

  21. [GenerativeAPI] - Deepseek-v4/v4.1-flash timeouts · Generative API

    Degraded performance 1 week 3 days

  22. Kapsule] - [fr-par] Nodes may fail to spawn due to a missing node image · Kubernetes Kapsule

    Degraded performance 2 days 4 hours

  23. [Generative API's] - Deepseek-v4.1-flash timeouts · Generative API

    No impact Duration unknown

  24. [BookMyName] PHP emergency migration — multiple service regressions · BookMyName

    Degraded performance 3 days 20 hours

  25. [COCKPIT] - fr-par - SCW logs latency / partial drop in ingestion · Cockpit

    Degraded performance 4 minutes 49 seconds

  26. [Serverless Functions][fr-par/nl-ams/pl-waw] Security updates applied to PHP and Node.js runtimes · fr-par-1, fr-par-2, fr-par-3, nl-ams-1, nl-ams-2, nl-ams-3, pl-waw-1, pl-waw-2, pl-waw-3, Serverless Functions

    Degraded performance 51 minutes 13 seconds

  27. AMSDC1 / Room 6 / Rack 6.12.78 - RPN switch unreachable · AMS, RPN

    No impact 21 hours 45 minutes

  28. [GAPI] - [global] - Dedicated deployment deletion failing · Generative API

    Partial outage 13 hours 24 minutes

  29. Emergency Maintenance - Dedibox Console · Dedibox, Dedibox Console

    Major outage 16 hours 45 minutes

  30. [BookMyName][Security] Emergency maintenance - BMN services unavailable · BookMyName

    Major outage 18 hours 54 minutes

  31. [Generative API] - [global] - New dedicated deployment creation temporarily unavailable · Generative API

    Degraded performance 7 hours 40 minutes

  32. [Generative API] - [global] - GLM-5.3 timeouts · fr-par-1, fr-par-2, fr-par-3, nl-ams-1, nl-ams-2, nl-ams-3, pl-waw-1, pl-waw-2, pl-waw-3, it-mil-1, it-mil-2, it-mil-3, Generative API

    Degraded performance 2 weeks 2 days

  33. Degraded Performances on it-mil APIs · APIs, it-mil-1, it-mil-2, it-mil-3

    Degraded performance 2 weeks 3 days

  34. [DOMAIN-DNS] - DNS synchronization failed · Domains

    Degraded performance 1 week 3 days

  35. [Support] Delays in ticket processing · Excellence

    Degraded performance 2 weeks 3 days

  36. [Support] Call Handling Delays · Excellence

    Degraded performance 2 weeks 3 days

  37. [Container Registry] Increase in 5xx errors on fr-par Container Registry · fr-par-1, fr-par-2, fr-par-3, Clusters for Apache Spark™, Container Registry, Jobs, Kafka, Serverless Container, Serverless Functions

    Degraded performance 2 weeks 7 hours

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  • Is Scaleway down right now?

    Scaleway reports degraded performance right now. This page reads the official status page of Scaleway every 10 minutes.

  • Scaleway isn’t working for me, but no incident is reported. Why?

    Status pages are updated by people, often a while after an outage starts, and some problems only hit one region, network or account. If Scaleway still reports nothing, the problem may be closer to home: check your own setup, then contact Scaleway support.

  • How often does Scaleway have incidents?

    Scaleway reported 53 incidents since Sep 15, the last one on Nov 12, 2026. The history above goes back to Sep 15, 2026, when Phare started recording it.

  • How does Phare know the status of Scaleway?

    Phare reads what Scaleway publishes on its status page, incidents and maintenances included, and keeps their history. It never probes Scaleway itself, so the status is indicative: an outage shows up once Scaleway announces it.

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