SMS integration

This integration is only available with a Scale plan subscription.

The SMS integration allows you to send alert on any of your team member's phone number. You can find and configure it in the integration section of your dashboard.

Phone number validation

To avoid spam and abuse, we require every one of your team member to verify their phone number before they can receive an alert. To do so, they need to go to the user settings page and follow the process to add their phone number.

Add phone number

Configuration

Up to 25 team members can be configured to receive alerts for each SMS integration. When using the team members search you will see for each one if they have a verified phone number or not. You can add a team member without a verified phone number, but they will only receive alerts after they have verified their phone number.

SMS configuration

Receiving SMS

Phone numbers registered in the United-States will receive SMS alerts from the following number:

(206) 647-7227

Phone numbers outside of the United-States will receive SMS alerts with a fixed originator:

Phare

Supported countries

At the moment, the SMS integration is available in the following countries:

Europe:

Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
United Kingdom

North America:

Canada
United States

If your team is using a phone number in a country that is not yet supported by Phare, please contact us, we'll be happy to add it to our roadmap.